MTS’s sustainability and CSR efforts in 2019 were guided by the approved CSR strategy, business strategy and HR strategy, UN SDGs (the 2030 Agenda), recommendations of the ISO 26000:2010 international standard, the Ten Principles of the UN Global Compact, and international and Russian best practices in CSR.

MTS’s existing CSR strategy was approved in 2017 and builds on the Company’s business strategy. Each CSR area in the social, economic and environmental spheres is aligned with the strategic goals and key components of the business strategy. With the update to the business development strategy in 2019, the CSR strategy was also refreshed to maintain a clear link with the Company’s development priorities.